• Thank you for choosing The Embroidery Guys!
    If you are not entirely satisfied with your purchase, we're here to help.
    This page informs you of our policies regarding the collection, use and disclosure of personal data when you use our Service and the choices you have associated with that data.
    Our services can assist you within 3 days of the original purchase. A new tanker may be exchanged for another tanker or returned for a refund.


  • Please contact us before you send the product:

    By email: info@theembroideryguys.com.
    By visiting this page on our website: theembroideryguys.com.
    Send the product with the receipt or proof of purchase, to: theembroideryguys.com.


  • Shipping charges

    Shipping charges incurred in connection with the return of a product are non-refundable.
    You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from The Embroidery Guys.


  • Sale items

    Sale items can be refunded.


  • Contact us

    If you have any questions about our Returns and Refunds Policy, please contact us :
    By email: info@theembroideryguys.com
    By visiting this page on our website: theembroideryguys.com